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Frequently Ask Questions
Q: How do I measure my belt?
A: Please refer to our how to measure page
Q: What is your warranty on repairs and returns?
A: Please see our warranty policy
Q: Can I return my product?
A: Please see our return policy
Q: Are our products made in the US?
A: Yes, all of our products are handmade in the good ol’ U.S.A.
Q: How do I break in my conceal carry holster?
A: Please refer to our conceal carry break in instructions
Q: Which cross draw do I need?
A: If you are right-handed you should order a right-handed cross draw since you will be drawing the gun with your right hand. If you are left-handed you should order a left-handed cross draw since you will be drawing the gun with your left hand.
Q: What is the turn around time for my order?
A: This depends on what it is that you ordered. Some things can be shipped out within the same week that it was ordered, and some can take up to 10 weeks. Please refer to the turn around time listed in the terms and conditions section when you order. You can also call and ask what the expected turnaround time as it varies depending on the time of year.
Q: How Do we ship our products?
A: Our products are shipped through either the United States Postal Service (USPS) or the United Parcel Service (UPS)
Q: Do we ship International?
A: Yes, we do ship international however it is more expensive than our normal shipping. We also ask that you check the laws of your customs department to ensure that we can ship the product that you ordered to you i.e. some countries do not allow our inlay products to be shipped there.
Q: Can I visit the Shop?
A: We do not have a store front, so our shop is on private property. We do allow people to come to the shop by appointments made in advance only.
Q: Do you have items in stock?
A: No, everything we make is custom made. Please check your turn around time as to how long the items will take to be shipped.
Q: Do you have my gun or mag in a mold?
A: We have a large stock of gun molds and magazine molds; however, we do not have all of them. If you have a question about if we will have the mold, please feel free to call and ask.
Q: How do I measure my barrel?
A: For Single or Double Action Revolvers take a tape measure and measure from the end of the cylinder to the tip of your gun. For Automatics measure from the end of the ejector port to the end of the barrel.
Q: What is the difference between an Old Ruger Vaquero and a New Ruger Vaquero?
A: An Old Ruger vaquero has a larger frame than the New Ruger Vaquero’s. This is something that we need to know when you place an order. A good way to tell if you have an old or new Ruger Vaquero is that the new Ruger Vaqueros say “New” on the gun and the old Ruger Vaquero’s do not say anything.
Q: What is the difference between Double lined and Single lined?
A: Most of our holsters are double lined which means that they have two layers of leather giving it a smooth finish on both the inside and outside of the holster so your gun will not be scratched. We do have a few holsters that are single lined which means there is only one lining giving a rough inside to the holster (this style is common to keep the old west look or for reenactment purposes)
Q: What exotics do you carry?
A: We carry an array of exotics, we generally always have snake and stingray in stock. We also have Alligator, ostrich, and hair on cowhide however these can be hard to get sometimes so the wait may be longer and these three are limited on what colors are available.
Q: What is an Inlay?
A: An inlay is a small section of the holster or belt that has been cut out and replaced with an exotic or different color of leather.
Q: What is the difference between Cowboy Fast Draw and World Fast Draw?
A: The Cowboy Fast Draw Association (CFDA) and the World Fast Draw Association are vastly different in not only shooting styles but holsters, guns and rules. To find out more you may follow the below links. If you have a question about what type of holster you need for your sport please give us a call.
Q: What is a Light Rail?
A: A light rail is found either on top of or underneath your gun in front of the trigger guard. It is where you have the ability to attach accessories to your gun such as lasers, lights, sights, etc. Please communicate in advance if you have accessories or simply have the light rail to attach accessories, IT CHANGES THE MOLD.
Q: Do you have my laser?
A: We have a few laser but we do not have them all, if you have a laser please call in to confirm that we do in fact have your laser. If we don’t there may be an additional pattern fee and we will need you to send us the laser so it can be properly molded. DO THIS BEFORE YOU ORDER.
Q: What is a thumb break?
A: Thumb breaks are an added security measure used to keep the gun from being unintentionally drawn.
Q: Do we do custom Designs?
A: Yes, we do custom design by phone in order only. Prices vary depending on your custom design.
Q: How many rounds can you make my slide for?
A: Our slides are generally made for either 2 or 6 rounds. We can make them for different amounts through call in only, there may be an upcharge depending on how many rounds you are adding.
Q: Is there after care instructions for my holster?
A: no, our products do not require after care instructions. However, we suggest that you do not leave them in the sun as it will turn the colors. If they get dusty or dirty simply wipe with a damp towel.
Q: Can I store my ammo in the loops?
A: We do not suggest doing this as it will oxidize and turn your leather green or cause rust to occur.
For any other questions please give us at call...... We love to talk holsters and guns!!